Lifetime Support For Saving Lives
Our partnership just begins at purchase. We’ve built our business around making organ transplants work better. It’s what we do. We’re your partner in transforming patient outcomes, and we’re with you every step of the way.
24/7 Perfusion Helpline
Our dedicated technical support team of expert clinical organ preservationists are available 24 hours a day:
Belgium: +32.2.715.0005
France: +33.967.23.00.16
Brazil: +55.11.98638.0086
Spain: +34.910.91.16.16
US: +1.866.682.4800
Our training and support includes:
- Dedicated technical support from expert clinical organ preservationists available to speak with you 24 hours a day
- Comprehensive on-site training and wet labs
- Online training modules
- LifePort mobile app
- Refresher training videos
Our team is dedicated to being with you from recovery to transplant, and beyond.
Group Training for your Team
Our goal is to maximize the usage of your LifePorts. We offer comprehensive training for your entire team, from technicians to clinicians to admin.
Training Videos
LifePort Kidney Transporter 1.1 Training
Perfection is your goal. It’s our practice. In order to best serve our clients, we created a comprehensive series of videos on how to prepare the LifePort Kidney Transporter system. Watch the full video here, or check out the component chapters to refresh your knowledge.
Access Product Instructions for Use
Download the latest manuals for the LifePort Kidney Transporter, LifePort Kidney Transporter Disposable Products, and Organ Preservation Solutions.
Our LifePort Mobile App Gives You The Tools You Need, Anytime
We’re proud to have launched our LifePort mobile app, giving you the tools you need for successful kidney perfusion and transportation, on the go, 24/7.
App features include:
- Troubleshooting tips and diagrams
- Offline assistance
- Step-by-step support
- Online tutorials on best practices
- More to come!
Download from Apple App StoreDownload from Google Play Store
Keeping You Moving No Matter What
You’re in an unpredictable field. But you can count on our products, no matter what gets in the way.
Loaner Program
Lives can’t wait on maintenance and repair. That’s why we offer LifePort Loaner Program. Overnight delivery ensures that your services continue. You and your patients deserve speed, flexibility, and the benefits of uninterrupted machine perfusion capabilities.
Protection Plans
Things happen when you need to move fast. That’s why our annual collision and comprehensive plan covers four events every year. Going above and beyond our standard warranty, this includes both repair and loaner machines. Keep going, no matter the bumps.