Training & Support

We’re There When Your Patients Need Us Most

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Lifetime Support For Saving Lives

We’ve built our business around improving organ preservation. We’re your partner in transforming patient outcomes, and we’re with you every step of the way.

24/7 Perfusion Helpline

Our dedicated technical support team of expert clinical organ preservationists are available 24 hours a day:

Belgium: +32.2.715.0005
France: +33.967.23.00.16
Brazil: +55.11.98638.0086
North America: +1.866.682.4800

Our training and support includes:

  • Dedicated technical support from expert clinical organ preservationists available to speak with you 24 hours a day
  • Comprehensive on-site training and wet labs
  • Online training modules through our Client Community
  • LifePort mobile app
  • Refresher training videos

Our team is dedicated to being with you from recovery to transplant, and beyond.

Instructor-Led Training

Our goal is to maximize the usage of your LifePort products and protect the precious gift of life. Contact us today to schedule a comprehensive training for your entire team.

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Training Videos

LifePort Kidney Transporter 1.1 Training

Perfection is your goal. It’s our practice. In order to best serve our clients, we created a comprehensive series of videos on how to prepare the LifePort Kidney Transporter system. Watch the full video here, or check out the component chapters to refresh your knowledge.

View Chapters  Additional Languages

Access Product Instructions for Use

Download the latest manuals for the LifePort Kidney Transporter, LifePort Kidney Transporter Disposable Products, and Organ Preservation Solutions.

View Instructions for Use

“These results (reduction in DGF) and the financial incentives … have lead to the wide development of this costly procedure and the harmonization of HMP use between all French centers.”

Savoye E, et al. Clinical Transplantation. 2019.

Our LifePort Mobile App Gives You The Tools You Need, Anytime

We’re proud to have launched our LifePort mobile app, giving you the tools you need for successful kidney perfusion and transportation, on the go, 24/7.

App features include:

  • Availability in English, Portuguese, French, and Spanish
  • Watch how-to videos in the Video Library and within Setup/Operation
  • Receive step-by-step troubleshooting with Guided Assistance
  • Browse relevant clinical evidence articles to access summaries and full publications
  • Access frequently asked questions with references

Download from Apple App Store   Download from Google Play Store

Keeping You Moving No Matter What

You’re in an unpredictable field. But you can count on our products, no matter what gets in the way.

Loaner Program

Lives can’t wait on maintenance and repair. That’s why we offer LifePort Loaner Program. Overnight delivery ensures that your services continue. You and your patients deserve speed, flexibility, and the benefits of uninterrupted machine perfusion capabilities.

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Protection Plans

Things happen when you need to move fast. That’s why our annual collision and comprehensive plan covers four events every year. Going above and beyond our standard warranty, this includes both repair and loaner machines. Keep going, no matter the bumps.

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Our Technology, Your Mission

You have a mission. You need the tools to make you more efficient and the team to support you. That’s our mission. Let’s work together to improve patient outcomes and preserve the gift of life.

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