Training & Support

We’re There When Your Patients Need Us Most

Contact Us for Training & Support

Lifetime Support For Saving Lives

Our partnership just begins at purchase. We’ve built our business around making organ transplants work better. It’s what we do. We’re your partner in transforming patient outcomes, and we’re with you every step of the way.


24/7 Perfusion Helpline

Our dedicated technical support team of expert clinical organ preservationists are available 24 hours a day:

Belgium: +32.2.715.0005
France: +33.967.23.00.16
Brazil: +55.11.98638.0086
Spain: +34.910.91.16.16
US: +1.866.682.4800

Our training and support includes:

  • Dedicated technical support from expert clinical organ preservationists available to speak with you 24 hours a day
  • Comprehensive on-site training and wet labs
  • Online training modules
  • LifePort mobile app
  • Refresher training videos

Our team is dedicated to being with you from recovery to transplant, and beyond.

Group Training for your Team

Our goal is to maximize the usage of your LifePorts. We offer comprehensive training for your entire team, from technicians to clinicians to admin.

Get Group Training

Training Videos

LifePort Kidney Transporter 1.1 Training

Perfection is your goal. It’s our practice. In order to best serve our clients, we created a comprehensive series of videos on how to prepare the LifePort Kidney Transporter system. Watch the full video here, or check out the component chapters to refresh your knowledge.

View Chapters

Access Product Instructions for Use

Download the latest manuals for the LifePort Kidney Transporter, LifePort Kidney Transporter Disposable Products, and Organ Preservation Solutions.

View Instructions for Use

“These results (reduction in DGF) and the financial incentives … have lead to the wide development of this costly procedure and the harmonization of HMP use between all French centers.”

Savoye E, et al. Clinical Transplantation. 2019.

Our LifePort Mobile App Gives You The Tools You Need, Anytime

We’re proud to have launched our LifePort mobile app, giving you the tools you need for successful kidney perfusion and transportation, on the go, 24/7.

App features include:

  • Troubleshooting tips and diagrams
  • Offline assistance
  • Step-by-step support
  • Online tutorials on best practices
  • More to come!

Download from Apple App StoreDownload from Google Play Store

Keeping You Moving No Matter What

You’re in an unpredictable field. But you can count on our products, no matter what gets in the way.

Loaner Program

Lives can’t wait on maintenance and repair. That’s why we offer LifePort Loaner Program. Overnight delivery ensures that your services continue. You and your patients deserve speed, flexibility, and the benefits of uninterrupted machine perfusion capabilities.

Contact Us to Learn More

Protection Plans

Things happen when you need to move fast. That’s why our annual collision and comprehensive plan covers four events every year. Going above and beyond our standard warranty, this includes both repair and loaner machines. Keep going, no matter the bumps.

Contact Us to Learn More

Our Technology, Your Mission

You have a mission. You need the tools to make you more efficient, and the team to support you. That’s our mission. Let’s work together to improve patient outcomes and preserve the gift of life.

Connect With Us